Privacy Policy for A2P Messaging
At Fit4Life Academy, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt in to receive messages through our Application-to-Person (A2P) messaging services. By opting in to receive text messages from us, you agree to the practices described in this policy.
1. Information We Collect
When you opt in to receive text messages from Fit4Life Academy, we may collect the following information:
- Your phone number
- Any personal information you provide directly via SMS
- Information about your interactions with the messages (e.g., responses, preferences, and data on how you engage with the messages)
2. How We Use Your Information
We use the information collected from you to:
- Send you transactional or marketing messages
- Provide information and updates about our products and services
- Respond to your inquiries, requests, or complaints
- Improve our services and personalize the content of our messages
3. Consent
By opting in to receive SMS or text messages from Fit4Life Academy, you consent to:
- Receiving recurring automated promotional and personalized marketing text messages (e.g., fitness updates, class reminders) at the phone number you provided when opting in.
- Receiving messages related to your transactions, services, or other related content.
You can withdraw your consent at any time by texting “STOP” to the number from which you received the message. After opting out, you will no longer receive A2P messages from us unless you opt in again.
4. Data Retention
We retain your phone number and related information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. If you opt out of receiving text messages, we will remove your phone number from our active SMS list.
5. Data Sharing
We do not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
- Service providers who assist us in delivering our SMS services, such as messaging platforms (e.g., GoHighLevel)
- Authorities when required by law, or to protect our legal rights
6. Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we strive to protect your privacy.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving A2P messages by following the opt-out instructions in any of our text messages
- Request information on how your data is used or shared
To exercise these rights, please contact us at drjoey@fit4lifeacademy.health.
8. Children’s Privacy
Our messaging services are not intended for use by anyone under the age of 18. We do not knowingly collect data from children. If we learn that we have collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the date of the latest revision will be indicated at the top of the policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our A2P messaging practices, please contact us at:
Fit4Life Academy
Tampa, Florida
drjoey@fit4lifeacademy.health
